{"id":18470,"date":"2017-01-30T21:06:52","date_gmt":"2017-01-30T12:06:52","guid":{"rendered":"https:\/\/dante-learning.com\/eng\/?p=18470"},"modified":"2026-05-26T10:31:45","modified_gmt":"2026-05-26T01:31:45","slug":"figurati-ci-mancherebbe-quite-welcome-italian-webcast","status":"publish","type":"post","link":"https:\/\/dante-learning.com\/eng\/figurati-ci-mancherebbe-quite-welcome-italian-webcast\/","title":{"rendered":"Italian You&#8217;re Welcome: Prego, Figurati, Di Niente"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\ud83d\udd0d <strong>In short.<\/strong> <em>The Italian <strong>you&#8217;re welcome<\/strong> is not one word but a small family: <em>prego<\/em> (the neutral default), <em>di niente \/ di nulla<\/em> (it was nothing), <em>figurati \/ si figuri \/ figuratevi<\/em> (don&#8217;t mention it, graded for tu\/lei\/voi), <em>non c&#8217;\u00e8 di che<\/em> (no need to thank me), <em>ci mancherebbe<\/em> (of course, it was a pleasure). They are largely interchangeable; the real skill is matching formality and warmth. This B1 guide sorts every reply to <em>grazie<\/em>, when to use each, and the formal\/informal traps.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">English has basically one all-purpose answer, &#8220;you&#8217;re welcome&#8221;, plus a few casual ones. The Italian you&#8217;re welcome is a register dial: the same thank-you can get a crisp <em>prego<\/em>, a warm <em>figurati<\/em>, or a formal <em>si figuri<\/em>, and picking the wrong one sounds slightly off even when it is grammatically fine.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" \/>\n\n\n<div class=\"gb-container gb-container-toc-yw\"><div class=\"gb-inside-container\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n<h2 class=\"gb-headline gb-headline-toc-h-yw gb-headline-text\" style=\"text-align:center;font-size:24px\">Cosa impareremo oggi<\/h2>\n\n<p class=\"has-text-align-center wp-block-paragraph\">\ud83d\udc46\ud83c\udffb Jump to section<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<ul class=\"wp-block-list\">\n<li><a href=\"#what\">Answering grazie: the basics<\/a><\/li>\n<li><a href=\"#prego\">Prego: the default<\/a><\/li>\n<li><a href=\"#di-niente\">Di niente, di nulla<\/a><\/li>\n<li><a href=\"#figurati\">Figurati, si figuri, figuratevi<\/a><\/li>\n<li><a href=\"#non-ce-di-che\">Non c&#8217;\u00e8 di che<\/a><\/li>\n<li><a href=\"#ci-mancherebbe\">Ci mancherebbe (altro)<\/a><\/li>\n<li><a href=\"#more\">More replies: \u00e8 stato un piacere, ma ti pare<\/a><\/li>\n<li><a href=\"#register\">Formal or informal: which to pick<\/a><\/li>\n<li><a href=\"#apologies\">Answering scusa with prego<\/a><\/li>\n<li><a href=\"#origin\">Where prego comes from<\/a><\/li>\n<li><a href=\"#grazie-side\">Saying thank you: grazie, ti ringrazio<\/a><\/li>\n<li><a href=\"#more-exchanges\">More micro-exchanges to copy<\/a><\/li>\n<li><a href=\"#mistakes\">Common mistakes English speakers make<\/a><\/li>\n<li><a href=\"#dialog\">Dialog: small favours in Modena<\/a><\/li>\n<li><a href=\"#cheat-sheet\">Cheat sheet: every reply<\/a><\/li>\n<li><a href=\"#challenge\">Mini-challenge<\/a><\/li>\n<li><a href=\"#faq\">Frequently asked questions<\/a><\/li>\n<li><a href=\"#related\">Related guides<\/a><\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<ul class=\"wp-block-list\">\n<li><a href=\"#quiz\">Quiz<\/a><\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"what\">Answering grazie: the basics<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Someone helps you carry a box up the stairs and says nothing; you say <em>grazie<\/em>; they answer. That answer is the Italian you&#8217;re welcome, and you have at least six natural options, not one. Choosing well is a small thing that makes you sound like a local rather than a textbook.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The whole set: <em>prego<\/em>, <em>di niente<\/em>, <em>di nulla<\/em>, <em>figurati<\/em> (and its <em>lei<\/em> form <em>si figuri<\/em>), <em>non c&#8217;\u00e8 di che<\/em>, <em>ci mancherebbe<\/em>. They overlap a lot, so the Italian you&#8217;re welcome is less about grammar and more about register: how formal, how warm, how emphatic.<\/p>\n\n\n<div class=\"gb-container gb-container-focus-yw-1\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">\ud83d\udd0d <strong>One dial.<\/strong> <em>Every Italian you&#8217;re welcome means roughly the same thing. Slide the dial: prego = neutral, di niente = light, figurati = warm and informal, si figuri = warm and formal, ci mancherebbe = &#8220;it was the least I could do&#8221;.<\/em><\/p>\n\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"prego\">Prego: the default<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Prego<\/em> is the safe, neutral Italian you&#8217;re welcome. It works in every register, from a shop to an office, and you can never really go wrong with it.<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li><em>&#8220;Grazie mille!&#8221; &#8220;Prego.&#8221;<\/em><br>&#8220;Thanks a lot!&#8221; &#8220;You&#8217;re welcome.&#8221;<\/li>\n<li><em>&#8220;La ringrazio.&#8221; &#8220;Prego, si figuri.&#8221;<\/em><br>&#8220;Thank you.&#8221; &#8220;You&#8217;re welcome, not at all.&#8221; (formal)<\/li>\n<li><em>Prego<\/em> also means &#8220;after you \/ go ahead&#8221;: <em>Prego, si accomodi.<\/em><br>Please, take a seat.<\/li>\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">If you only remember one Italian you&#8217;re welcome, make it <em>prego<\/em>. It is the response a waiter, a clerk or a stranger expects, and it doubles as &#8220;please, go ahead&#8221; when you offer something or hold a door.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"di-niente\">Di niente, di nulla<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Di niente<\/em> and <em>di nulla<\/em> are an Italian you&#8217;re welcome that literally says &#8220;of nothing&#8221;, the favour cost me nothing. They are interchangeable; <em>di nulla<\/em> sounds very slightly more refined.<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li><em>&#8220;Grazie per il passaggio.&#8221; &#8220;Di niente!&#8221;<\/em><br>&#8220;Thanks for the lift.&#8221; &#8220;No problem!&#8221;<\/li>\n<li><em>&#8220;Grazie davvero.&#8221; &#8220;Di nulla, quando vuoi.&#8221;<\/em><br>&#8220;Thanks so much.&#8221; &#8220;Not at all, anytime.&#8221;<\/li>\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">This Italian you&#8217;re welcome is a touch warmer than a bare <em>prego<\/em> and slightly less formal. Some speakers shorten it to just <em>niente<\/em> on the phone; that is accepted in casual speech, though <em>di niente<\/em> is the full standard form.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"figurati\">Figurati, si figuri, figuratevi<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This is the one to learn carefully, because it changes form with the person. <em>Figurati<\/em> is the warm, informal Italian you&#8217;re welcome, literally &#8220;imagine (that)&#8221;, meaning don&#8217;t even think about it.<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>tu<\/strong>: <em>&#8220;Grazie!&#8221; &#8220;Figurati!&#8221;<\/em><br>&#8220;Thanks!&#8221; &#8220;Don&#8217;t mention it!&#8221; (to a friend)<\/li>\n<li><strong>lei<\/strong>: <em>&#8220;La ringrazio.&#8221; &#8220;Si figuri.&#8221;<\/em><br>&#8220;Thank you.&#8221; &#8220;Not at all.&#8221; (formal, to one person)<\/li>\n<li><strong>voi<\/strong>: <em>&#8220;Vi ringraziamo.&#8221; &#8220;Figuratevi!&#8221;<\/em><br>&#8220;We thank you.&#8221; &#8220;Don&#8217;t mention it!&#8221; (to a group)<\/li>\n<\/ul>\n\n<div class=\"gb-container gb-container-focus-yw-2\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">\ud83d\udd0d <strong>The pitfall.<\/strong> <em>Figurati is the only Italian you&#8217;re welcome that conjugates: figurati (tu), si figuri (lei), figuratevi (voi). Saying figurati to your boss is too familiar; say si figuri.<\/em><\/p>\n\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"non-ce-di-che\">Non c&#8217;\u00e8 di che<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Non c&#8217;\u00e8 di che<\/em> is a neutral, slightly emphatic Italian you&#8217;re welcome. It means roughly &#8220;there is nothing to thank me for&#8221;. It works in both informal and moderately formal situations.<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li><em>&#8220;Grazie per avermi aspettato.&#8221; &#8220;Non c&#8217;\u00e8 di che.&#8221;<\/em><br>&#8220;Thanks for waiting for me.&#8221; &#8220;Don&#8217;t mention it.&#8221;<\/li>\n<li><em>&#8220;La ringrazio per l&#8217;informazione.&#8221; &#8220;Non c&#8217;\u00e8 di che.&#8221;<\/em><br>&#8220;Thank you for the information.&#8221; &#8220;Not at all.&#8221;<\/li>\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">Note the apostrophe and the accent: <em>non c&#8217;\u00e8 di che<\/em>, with <em>c&#8217;\u00e8<\/em> (there is). This Italian you&#8217;re welcome is very common in service contexts, where it sounds polished without being stiff.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ci-mancherebbe\">Ci mancherebbe (altro)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Ci mancherebbe<\/em>, often <em>ci mancherebbe altro<\/em>, is the most generous Italian you&#8217;re welcome. It says the favour was so natural that not doing it would have been unthinkable.<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li><em>&#8220;Grazie per essere venuto ad aiutarmi col trasloco.&#8221; &#8220;Ci mancherebbe!&#8221;<\/em><br>&#8220;Thanks for coming to help me move.&#8221; &#8220;Of course, it was the least I could do!&#8221;<\/li>\n<li><em>&#8220;Scusa il disturbo.&#8221; &#8220;Ci mancherebbe altro, nessun disturbo.&#8221;<\/em><br>&#8220;Sorry to bother you.&#8221; &#8220;Not at all, no bother.&#8221;<\/li>\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">Be aware this expression has a second life: <em>ci mancherebbe<\/em> can also reject a bad idea (&#8220;that&#8217;s all we need!&#8221;). As an Italian you&#8217;re welcome, the warm &#8220;of course, glad to&#8221; reading is clear from the thank-you that triggers it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"more\">More replies: \u00e8 stato un piacere, ma ti pare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Beyond the core set, two more give your Italian you&#8217;re welcome extra warmth or extra casualness.<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li><em>\u00c8 stato un piacere.<\/em><br>It was a pleasure. (warm, slightly formal)<\/li>\n<li><em>Ma ti pare! \/ Ma figurati!<\/em><br>Come on, of course! (very informal, dismissive of any debt)<\/li>\n<li><em>Quando vuoi. \/ Quando vuole.<\/em><br>Anytime. (friendly add-on after another reply)<\/li>\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">These often stack: <em>&#8220;Di niente, quando vuoi&#8221;<\/em>, <em>&#8220;Figurati, \u00e8 stato un piacere&#8221;<\/em>. Combining two short replies is a very natural Italian you&#8217;re welcome in real conversation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"register\">Formal or informal: which to pick<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The only real decision behind the Italian you&#8217;re welcome is register. A quick guide:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Stranger, clerk, formal:<\/strong> <em>prego<\/em>, <em>non c&#8217;\u00e8 di che<\/em>, <em>si figuri<\/em>.<\/li>\n<li><strong>Friend, colleague, informal:<\/strong> <em>figurati<\/em>, <em>di niente<\/em>, <em>ci mancherebbe<\/em>.<\/li>\n<li><strong>Always safe anywhere:<\/strong> <em>prego<\/em>.<\/li>\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">When unsure, default to <em>prego<\/em>: it is the one Italian you&#8217;re welcome that never sounds wrong. Then, as you read the situation, warm it up with <em>figurati<\/em> or formalise it with <em>si figuri<\/em>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"apologies\">Answering scusa with prego<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A useful bonus: the Italian you&#8217;re welcome also answers an apology. If someone says <em>scusa<\/em> or <em>mi scusi<\/em>, you reply with the same words.<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li><em>&#8220;Scusa il ritardo.&#8221; &#8220;Prego, figurati.&#8221;<\/em><br>&#8220;Sorry I&#8217;m late.&#8221; &#8220;It&#8217;s fine, don&#8217;t worry.&#8221;<\/li>\n<li><em>&#8220;Mi scusi per il disturbo.&#8221; &#8220;Prego, si figuri.&#8221;<\/em><br>&#8220;Sorry to bother you.&#8221; &#8220;Not at all.&#8221;<\/li>\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">So the same Italian you&#8217;re welcome covers both &#8220;thank you&#8221; and &#8220;sorry&#8221;: <em>prego<\/em>, <em>figurati<\/em>, <em>si figuri<\/em>, <em>non si preoccupi<\/em> all work after an apology.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"origin\">Where prego comes from<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A small piece of history makes the main Italian you&#8217;re welcome easier to remember. <em>Prego<\/em> is literally &#8220;I pray \/ I beg&#8221;, the first person of <em>pregare<\/em>, but as a courtesy formula it is recent: it appears in written Italian only from the mid-1800s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is not a native Romance development. It follows the model of the German <em>bitte<\/em>, which works the same double way (&#8220;please&#8221; and &#8220;you&#8217;re welcome&#8221;) and spread through the Austro-Hungarian sphere. That is why this Italian you&#8217;re welcome behaves so much like English &#8220;please\/you&#8217;re welcome&#8221; overlaps: it was shaped by the same pattern. Knowing this also explains why <em>prego<\/em> alone can mean &#8220;please, go ahead&#8221;, &#8220;after you&#8221;, &#8220;here you are&#8221; and &#8220;you&#8217;re welcome&#8221;: it is a general courtesy marker, not a fixed phrase, so context decides which English translation fits.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"grazie-side\">Saying thank you: grazie, ti ringrazio<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Italian you&#8217;re welcome only makes sense paired with the thank-you that triggers it, so it helps to control the other half too. The base is <em>grazie<\/em>; you intensify it or make it more formal in predictable ways.<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li><em>grazie<\/em> &rarr; neutral, all-purpose<br>thanks<\/li>\n<li><em>grazie mille \/ grazie infinite \/ mille grazie<\/em> &rarr; strong<br>thanks a lot \/ a million thanks<\/li>\n<li><em>grazie di cuore<\/em> &rarr; warm, heartfelt<br>heartfelt thanks<\/li>\n<li><em>ti ringrazio<\/em> (tu) \/ <em>la ringrazio<\/em> (lei) \/ <em>vi ringrazio<\/em> (voi) &rarr; a touch more formal than <em>grazie<\/em><br>I thank you<\/li>\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">To say what you are thankful for, both <em>di<\/em> and <em>per<\/em> are correct: <em>grazie dell&#8217;aiuto<\/em> or <em>grazie per l&#8217;aiuto<\/em>, <em>grazie di essere venuto<\/em> or <em>grazie per essere venuto<\/em>. With a noun, <em>di<\/em> can sound slightly lighter and <em>per<\/em> slightly more explicit, but neither is wrong. Knowing this pairing makes every Italian you&#8217;re welcome land in the right register, because you hear how strong the thanks was before you answer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"more-exchanges\">More micro-exchanges to copy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The fastest way to internalise the Italian you&#8217;re welcome is to read whole exchanges aloud, hearing the thank-you and the reply together. Here are twelve, graded from very informal to formal.<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li><em>&#8220;Grazie per la cena, era buonissima!&#8221; &#8220;Figurati, ci mancherebbe.&#8221;<\/em><br>&#8220;Thanks for dinner, it was delicious!&#8221; &#8220;Don&#8217;t mention it, of course.&#8221;<\/li>\n<li><em>&#8220;Grazie del passaggio fino a Lucca.&#8221; &#8220;Ma ti pare, era sulla mia strada.&#8221;<\/em><br>&#8220;Thanks for the lift to Lucca.&#8221; &#8220;Come on, it was on my way.&#8221;<\/li>\n<li><em>&#8220;Ti ringrazio per il consiglio.&#8221; &#8220;Di niente, quando vuoi.&#8221;<\/em><br>&#8220;Thanks for the advice.&#8221; &#8220;Not at all, anytime.&#8221;<\/li>\n<li><em>&#8220;Grazie mille per l&#8217;aiuto col trasloco.&#8221; &#8220;\u00c8 stato un piacere.&#8221;<\/em><br>&#8220;Thanks a lot for the help with the move.&#8221; &#8220;It was a pleasure.&#8221;<\/li>\n<li><em>&#8220;Scusa se ti ho fatto aspettare.&#8221; &#8220;Figurati, nessun problema.&#8221;<\/em><br>&#8220;Sorry I kept you waiting.&#8221; &#8220;Don&#8217;t worry, no problem.&#8221;<\/li>\n<li><em>&#8220;Grazie di cuore per ieri.&#8221; &#8220;Ci mancherebbe altro.&#8221;<\/em><br>&#8220;Heartfelt thanks for yesterday.&#8221; &#8220;It was the least I could do.&#8221;<\/li>\n<li><em>&#8220;La ringrazio per la disponibilit\u00e0.&#8221; &#8220;Si figuri, \u00e8 il mio lavoro.&#8221;<\/em><br>&#8220;Thank you for your availability.&#8221; &#8220;Not at all, it&#8217;s my job.&#8221; (formal)<\/li>\n<li><em>&#8220;Grazie per avermi avvisato in tempo.&#8221; &#8220;Non c&#8217;\u00e8 di che.&#8221;<\/em><br>&#8220;Thanks for letting me know in time.&#8221; &#8220;Don&#8217;t mention it.&#8221;<\/li>\n<li><em>&#8220;Vi ringraziamo per l&#8217;ospitalit\u00e0.&#8221; &#8220;Figuratevi, tornate quando volete.&#8221;<\/em><br>&#8220;Thank you for the hospitality.&#8221; &#8220;Don&#8217;t mention it, come back anytime.&#8221; (to a couple)<\/li>\n<li><em>&#8220;Mi scusi per il disturbo.&#8221; &#8220;Prego, si figuri.&#8221;<\/em><br>&#8220;Sorry to bother you.&#8221; &#8220;Not at all.&#8221; (formal)<\/li>\n<li><em>&#8220;Grazie per aver portato su gli scatoloni.&#8221; &#8220;Di nulla, erano leggeri.&#8221;<\/em><br>&#8220;Thanks for carrying the boxes up.&#8221; &#8220;No problem, they were light.&#8221;<\/li>\n<li><em>&#8220;Grazie infinite, davvero.&#8221; &#8220;Ma figurati, \u00e8 stato un piacere.&#8221;<\/em><br>&#8220;Thanks so much, really.&#8221; &#8220;Oh come on, it was a pleasure.&#8221;<\/li>\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">Read each pair until the reply feels automatic. Notice the rule under all of them: the warmer or more formal the thanks, the warmer or more formal the Italian you&#8217;re welcome that answers it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"mistakes\">Common mistakes English speakers make<\/h2>\n\n\n<ul class=\"wp-block-list\">\n<li>Using <em>benvenuto<\/em> for &#8220;you&#8217;re welcome&#8221;. <em>Benvenuto<\/em> means &#8220;welcome&#8221; (on arrival) only, never the Italian you&#8217;re welcome after thanks.<\/li>\n<li>Saying <em>figurati<\/em> to a stranger or boss: too familiar. Use <em>si figuri<\/em> or <em>prego<\/em>.<\/li>\n<li>Translating &#8220;no problem&#8221; as <em>nessun problema<\/em> after thanks. Italians say <em>di niente<\/em> or <em>figurati<\/em>.<\/li>\n<li>Forgetting the accent: it is <em>non c&#8217;\u00e8 di che<\/em>, not <em>non ce di che<\/em>.<\/li>\n<li>Wrong person on figurati: to a group it is <em>figuratevi<\/em>, not <em>figurati<\/em>.<\/li>\n<\/ul>\n\n\n<h2 class=\"wp-block-heading\" id=\"dialog\">Dialog: small favours in Modena<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Caterina has just moved into a flat in Modena. Listen for the Italian you&#8217;re welcome in each reply and how the register shifts.<\/p>\n\n\n<div class=\"gb-container gb-container-dialog-yw\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">\ud83d\udc69\ud83c\udffd\u200d\ud83e\uddb1 <strong>Caterina:<\/strong> Lorenzo, grazie mille per avermi aiutato con gli scatoloni!<br><em>Lorenzo, thanks so much for helping me with the boxes!<\/em><\/p>\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc68\ud83c\udffc\u200d\ud83e\uddb0 <strong>Lorenzo:<\/strong> Figurati, ci mancherebbe. Eravamo in due, \u00e8 stato veloce.<br><em>Don&#8217;t mention it, of course. There were two of us, it was quick.<\/em><\/p>\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc69\ud83c\udffd\u200d\ud83e\uddb3 <strong>Signora Bianchi (vicina):<\/strong> Buongiorno, le ho tenuto un pacco del corriere.<br><em>Good morning, I kept a courier parcel for you.<\/em><\/p>\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc69\ud83c\udffd\u200d\ud83e\uddb1 <strong>Caterina:<\/strong> La ringrazio davvero, signora.<br><em>Thank you so much, ma&#8217;am.<\/em><\/p>\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc69\ud83c\udffd\u200d\ud83e\uddb3 <strong>Signora Bianchi:<\/strong> Prego, si figuri. Se le serve altro, mi chiami pure.<br><em>You&#8217;re welcome, not at all. If you need anything, just call me.<\/em><\/p>\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc69\ud83c\udffd\u200d\ud83e\uddb1 <strong>Caterina:<\/strong> Gentilissima. Scusi se l&#8217;ho disturbata a quest&#8217;ora.<br><em>Very kind. Sorry if I bothered you at this hour.<\/em><\/p>\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc69\ud83c\udffd\u200d\ud83e\uddb3 <strong>Signora Bianchi:<\/strong> Ma si figuri, non c&#8217;\u00e8 di che. A presto!<br><em>Oh, not at all, don&#8217;t mention it. See you soon!<\/em><\/p>\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc68\ud83c\udffc\u200d\ud83e\uddb0 <strong>Lorenzo:<\/strong> Visto? Con lei &#8220;si figuri&#8221;, con me &#8220;figurati&#8221;. Stessa idea, registro diverso.<br><em>See? With her &#8220;si figuri&#8221;, with me &#8220;figurati&#8221;. Same idea, different register.<\/em><\/p>\n\n<\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">One short scene runs through the whole Italian you&#8217;re welcome: <em>figurati, ci mancherebbe, prego, si figuri, non c&#8217;\u00e8 di che<\/em>, switched purely by who is speaking to whom.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"cheat-sheet\">Cheat sheet: every reply<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">One table for the whole Italian you&#8217;re welcome. Keep it open while you do the quiz.<\/p>\n\n\n<div class=\"gb-container gb-container-cheat-yw\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Reply<\/th><th>Register<\/th><th>Feel<\/th><\/tr><\/thead><tbody><tr><td><strong>prego<\/strong><\/td><td>any<\/td><td>neutral default, safe everywhere<\/td><\/tr><tr><td><strong>di niente \/ di nulla<\/strong><\/td><td>informal\/neutral<\/td><td>&#8220;it was nothing&#8221;, light<\/td><\/tr><tr><td><strong>figurati<\/strong> (tu)<\/td><td>informal<\/td><td>warm, friendly<\/td><\/tr><tr><td><strong>si figuri<\/strong> (lei)<\/td><td>formal<\/td><td>warm but polite<\/td><\/tr><tr><td><strong>figuratevi<\/strong> (voi)<\/td><td>informal (group)<\/td><td>warm, to several people<\/td><\/tr><tr><td><strong>non c&#8217;\u00e8 di che<\/strong><\/td><td>neutral\/formal<\/td><td>polished, &#8220;nothing to thank for&#8221;<\/td><\/tr><tr><td><strong>ci mancherebbe (altro)<\/strong><\/td><td>informal\/neutral<\/td><td>generous, &#8220;least I could do&#8221;<\/td><\/tr><tr><td><strong>\u00e8 stato un piacere<\/strong><\/td><td>neutral\/formal<\/td><td>warm, &#8220;my pleasure&#8221;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"challenge\">Mini-challenge<\/h2>\n\n\n<div class=\"gb-container gb-container-task-yw\"><div class=\"gb-inside-container\">\n\n<p class=\"wp-block-paragraph\">\ud83c\udfaf <strong>Mini-challenge.<\/strong> Choose the best Italian you&#8217;re welcome for each situation, then read the exchange aloud.<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Your boss thanks you formally: &#8220;La ringrazio.&#8221; \u2192 _____<\/li>\n<li>A close friend: &#8220;Grazie per la cena!&#8221; \u2192 _____<\/li>\n<li>A stranger holds a door, you thank them, they answer \u2192 _____<\/li>\n<li>Someone apologises: &#8220;Scusa il ritardo.&#8221; \u2192 _____<\/li>\n<li>You helped a neighbour move all day; they thank you warmly \u2192 _____<\/li>\n<\/ol>\n\n<details><summary><strong>\ud83d\udc49 Show answers<\/strong><\/summary>\n<p>1. <strong>Si figuri \/ Prego<\/strong> (formal) \u00b7 2. <strong>Figurati \/ Di niente<\/strong> (informal) \u00b7 3. <strong>Prego<\/strong> (neutral default) \u00b7 4. <strong>Prego \/ Figurati \/ Non si preoccupi<\/strong> \u00b7 5. <strong>Ci mancherebbe \/ Figurati, \u00e8 stato un piacere<\/strong><\/p>\n<\/details>\n\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"quiz\">Test your understanding<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The quiz below drills the Italian you&#8217;re welcome: prego, di niente, the figurati forms, non c&#8217;\u00e8 di che, ci mancherebbe and register. Take it after the cheat sheet.<\/p>\n\n\n<div class=\"gb-container gb-container-quiz-pr18470\"><div class=\"gb-inside-container\">\n\n        <div class=\"wpProQuiz_content\" id=\"wpProQuiz_173\">\n                    <div style=\"display: none;\" class=\"wpProQuiz_time_limit\">\n            <div class=\"time\">Time limit: <span>0<\/span><\/div>\n            <div class=\"wpProQuiz_progress\"><\/div>\n        <\/div>\n                <div class=\"wpProQuiz_checkPage\" style=\"display: none;\">\n            <h4 class=\"wpProQuiz_header\">Quiz-summary<\/h4>\n\n            <p>\n                <span>0<\/span> of 2 questions completed            <\/p>\n\n            <p>Questions:<\/p>\n\n            <div style=\"margin-bottom: 20px;\" class=\"wpProQuiz_box\">\n                <ol>\n                                            <li>1<\/li>\n                                            <li>2<\/li>\n                                    <\/ol>\n                <div style=\"clear: both;\"><\/div>\n            <\/div>\n\n            \n            <input type=\"button\" name=\"endQuizSummary\" value=\"Finish quiz\"\n                   class=\"wpProQuiz_button\">\n        <\/div>\n                <div class=\"wpProQuiz_infopage\" style=\"display: none;\">\n            <h4>Information<\/h4>\n\n            \n            <input type=\"button\" name=\"endInfopage\" value=\"Finish quiz\"\n                   class=\"wpProQuiz_button\">\n        <\/div>\n                <div class=\"wpProQuiz_text\">\n            <p>\n                <p style=\"text-align:center;\">&#8211;<\/p>\n            <\/p>\n\n            \n            <div>\n                <input class=\"wpProQuiz_button\" type=\"button\" value=\"Start quiz\"\n                       name=\"startQuiz\">\n            <\/div>\n        <\/div>\n                <div style=\"display: none;\" class=\"wpProQuiz_lock\">\n            <p>\n                You have already completed the quiz before. Hence you can not start it again.            <\/p>\n        <\/div>\n                <div style=\"display: none;\" class=\"wpProQuiz_loadQuiz\">\n            <p>\n                Quiz is loading...            <\/p>\n        <\/div>\n                <div style=\"display: none;\" class=\"wpProQuiz_startOnlyRegisteredUser\">\n            <p>\n                \n    <div class=\"dante-quiz-login-box\">\n        <h2 class=\"dante-quiz-login-badge has-text-align-center\">Free Italian Quiz<\/h2>\n        <br>\n        <h3 class=\"dante-quiz-login-title has-text-align-center\">\"Italian You&#8217;re Welcome: Prego, Figurati, Di Niente\"<\/h3>\n        <p class=\"has-text-align-left\">\n            Sign up for free to try this quiz and get early access to new Italian lessons before anyone else.\n        <\/p>\n        \n        <div class=\"dante-quiz-social-buttons\">\n                <div class=\"dante-login-form\">\n        <div class=\"dante-social-btns\">\n            <a href=\"\/eng\/wp-login.php?loginSocial=google&redirect=%2Feng%2Fwp-json%2Fwp%2Fv2%2Fposts%2F18470\" class=\"dante-social-btn\">\n                <svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\">\n                    <path fill=\"#4285f4\" d=\"M22.56 12.25c0-.78-.07-1.53-.2-2.25H12v4.26h5.92c-.26 1.37-1.04 2.53-2.21 3.31v2.77h3.57c2.08-1.92 3.28-4.74 3.28-8.09z\"\/>\n                    <path fill=\"#34a853\" d=\"M12 23c2.97 0 5.46-.98 7.28-2.66l-3.57-2.77c-.98.66-2.23 1.06-3.71 1.06-2.86 0-5.29-1.93-6.16-4.53H2.18v2.84C3.99 20.53 7.7 23 12 23z\"\/>\n                    <path fill=\"#fbbc05\" d=\"M5.84 14.09c-.22-.66-.35-1.36-.35-2.09s.13-1.43.35-2.09V7.07H2.18C1.43 8.55 1 10.22 1 12s.43 3.45 1.18 4.93l2.85-2.22.81-.62z\"\/>\n                    <path fill=\"#ea4335\" d=\"M12 5.38c1.62 0 3.06.56 4.21 1.64l3.15-3.15C17.45 2.09 14.97 1 12 1 7.7 1 3.99 3.47 2.18 7.07l3.66 2.84c.87-2.6 3.3-4.53 6.16-4.53z\"\/>\n                <\/svg>\n                Continue with Google            <\/a>\n            <a href=\"\/eng\/wp-login.php?loginSocial=facebook&redirect=%2Feng%2Fwp-json%2Fwp%2Fv2%2Fposts%2F18470\" class=\"dante-social-btn\">\n                <svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\">\n                    <path fill=\"#1877f2\" d=\"M24 12.073c0-6.627-5.373-12-12-12s-12 5.373-12 12c0 5.99 4.388 10.954 10.125 11.854v-8.385H7.078v-3.47h3.047V9.43c0-3.007 1.792-4.669 4.533-4.669 1.312 0 2.686.235 2.686.235v2.953H15.83c-1.491 0-1.956.925-1.956 1.874v2.25h3.328l-.532 3.47h-2.796v8.385C19.612 23.027 24 18.062 24 12.073z\"\/>\n                <\/svg>\n                Continue with Facebook            <\/a>\n        <\/div>\n        \n        <div class=\"dante-divider\"><span>or<\/span><\/div>\n        \n        <form class=\"dante-auth-form\">\n            <input type=\"hidden\" name=\"nonce\" value=\"1f453332a3\">\n            <input type=\"hidden\" name=\"redirect\" value=\"\/eng\/wp-json\/wp\/v2\/posts\/18470\">\n            <input type=\"hidden\" name=\"show_register\" value=\"true\">\n            \n            <!-- HONEYPOT FIELD - Anti-Bot Protection -->\n            <div style=\"position: absolute; 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Redirecting...'\n        };\n        \n        $('#email').on('input', function() {\n            const email = $(this).val();\n            const showReg = $('input[name=\"show_register\"]').val();\n            \n            clearTimeout(timeout);\n            \n            if (!email.includes('@')) {\n                resetForm();\n                return;\n            }\n            \n            timeout = setTimeout(() => {\n                $.post('https:\/\/dante-learning.com\/eng\/wp-admin\/admin-ajax.php', {\n                    action: 'dante_check_email',\n                    email: email,\n                    nonce: $('input[name=\"nonce\"]').val()\n                }, function(r) {\n                    if (r.success) {\n                        if (r.data.exists) {\n                            setLoginMode();\n                        } else if (showReg === 'true') {\n                            setRegisterMode();\n                        } else {\n                            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? texts.signIn : texts.createAccount);\n                }\n            });\n        });\n    });\n    <\/script>\n    \n        <\/div>\n    <\/div>\n                <\/p>\n        <\/div>\n                <div style=\"display: none;\" class=\"wpProQuiz_prerequisite\">\n            <p>\n                You have to finish following quiz, to start this quiz:                <span><\/span>\n            <\/p>\n        <\/div>\n                <div style=\"display: none;\" class=\"wpProQuiz_results\">\n            <h4 class=\"wpProQuiz_header\">Results<\/h4>\n                        <p class=\"wpProQuiz_time_limit_expired\" style=\"display: none;\">\n                Time has elapsed            <\/p>\n                            <p class=\"wpProQuiz_points\">\n                    You scored <span>0<\/span> out of <span>0<\/span> points, (<span>0<\/span>)                <\/p>\n                                    <div class=\"wpProQuiz_catOverview\" >\n                <h4>Categories<\/h4>\n\n                <div style=\"margin-top: 10px;\">\n                    <ol>\n                                                    <li data-category_id=\"349\">\n                                <span class=\"wpProQuiz_catName\">Cloze: pick the right you're welcome reply<\/span>\n                                <span class=\"wpProQuiz_catPercent\">0%<\/span>\n                            <\/li>\n                                                    <li data-category_id=\"350\">\n                                <span class=\"wpProQuiz_catName\">Spot the register-correct reply<\/span>\n                                <span class=\"wpProQuiz_catPercent\">0%<\/span>\n                            <\/li>\n                                            <\/ol>\n                <\/div>\n            <\/div>\n            <div>\n                <ul class=\"wpProQuiz_resultsList\">\n                                            <li style=\"display: none;\">\n                            <div>\n                                <div style=\"font-family:Georgia,'Times New Roman',serif; max-width:640px; margin:0 auto; padding:36px 24px; color:#1a1a1a; box-sizing:border-box; text-align:center;\">\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:30px; font-weight:700; color:#7b2d8b; margin:0 0 6px; line-height:1.2;\">Ciao ,<\/p>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:13px; color:#666; text-transform:uppercase; letter-spacing:1.5px; margin:16px 0 14px;\">Your result &middot; 0 to 40%<\/p>\n<div style=\"background:#f0f0f0; height:7px; border-radius:4px; overflow:hidden; margin:0 auto 36px; max-width:320px;\">\n<div style=\"background:linear-gradient(90deg, #e9d5ee, #7b2d8b); width:20%; height:7px;\"><\/div>\n<\/div>\n<h3 style=\"font-family:Georgia,'Times New Roman',serif; font-size:26px; color:#1a1a1a; margin:0 0 14px; font-weight:700; line-height:1.35;\">Let&#8217;s strengthen the foundations on this topic.<\/h3>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:18px; color:#333; line-height:1.65; margin:0 auto 38px; max-width:520px;\"><strong>Our suggestion.<\/strong> A <strong>10-Lesson Package<\/strong> gives you ten focused 55-minute sessions with a native teacher, at your own pace.<\/p>\n<div style=\"height:1px; background:#e8e8e8; margin:0 auto 30px; max-width:120px;\"><\/div>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:12px; color:#666; text-transform:uppercase; letter-spacing:1.5px; margin:0 0 10px;\">Suggested next step<\/p>\n<h4 style=\"font-family:Georgia,'Times New Roman',serif; font-size:30px; color:#7b2d8b; margin:0 0 6px; font-weight:700; line-height:1.2;\">10-Lesson Package<\/h4>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:16px; color:#666; margin:0 0 24px;\">One-to-one<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/dante-learning.com\/wp-content\/uploads\/2025\/06\/vacanze.webp\" alt=\"10-Lesson Package\" style=\"width:140px; height:auto; margin:0 auto 26px; display:block;\"\/><\/p>\n<ul style=\"font-family:Georgia,'Times New Roman',serif; font-size:19px; color:#333; line-height:1.8; list-style:disc; padding-left:22px; margin:0 auto 32px; max-width:460px; text-align:left; display:inline-block;\">\n<li style=\"margin:0 0 6px;\">Any level<\/li>\n<li style=\"margin:0 0 6px;\">55-minute one-to-one session on Zoom<\/li>\n<li style=\"margin:0 0 6px;\">Your personal native teacher<\/li>\n<li style=\"margin:0 0 6px;\">Interactive online materials<\/li>\n<li style=\"margin:0 0 6px;\">Homework after every lesson<\/li>\n<\/ul>\n<p><a href=\"https:\/\/dante-learning.com\/eng\/membership-checkout\/?level=8\" style=\"display:inline-block; padding:18px 40px; background:#7b2d8b; color:#fff !important; text-decoration:none; border-radius:8px; font-family:-apple-system,BlinkMacSystemFont,Arial,sans-serif; font-size:18px; font-weight:600; letter-spacing:0.3px;\">Get the 10-Lesson Package &rarr;<\/a><\/p>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:19px; font-style:italic; color:#555; margin:42px 0 0;\">Coraggio: un passo alla volta.<\/p>\n<\/div>\n                            <\/div>\n                        <\/li>\n                                            <li style=\"display: none;\">\n                            <div>\n                                <div style=\"font-family:Georgia,'Times New Roman',serif; max-width:640px; margin:0 auto; padding:36px 24px; color:#1a1a1a; box-sizing:border-box; text-align:center;\">\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:30px; font-weight:700; color:#ab2227; margin:0 0 6px; line-height:1.2;\">Ciao ,<\/p>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:13px; color:#666; text-transform:uppercase; letter-spacing:1.5px; margin:16px 0 14px;\">Your result &middot; 41 to 65%<\/p>\n<div style=\"background:#f0f0f0; height:7px; border-radius:4px; overflow:hidden; margin:0 auto 36px; max-width:320px;\">\n<div style=\"background:linear-gradient(90deg, #fde2e2, #ab2227); width:53%; height:7px;\"><\/div>\n<\/div>\n<h3 style=\"font-family:Georgia,'Times New Roman',serif; font-size:26px; color:#1a1a1a; margin:0 0 14px; font-weight:700; line-height:1.35;\">Solid base. Let&#8217;s build on it.<\/h3>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:18px; color:#333; line-height:1.65; margin:0 auto 38px; max-width:520px;\"><strong>Our suggestion.<\/strong> A <strong>weekly 1:1 lesson<\/strong> gives you the rhythm and the personalised feedback to turn what you know into what you say automatically.<\/p>\n<div style=\"height:1px; background:#e8e8e8; margin:0 auto 30px; max-width:120px;\"><\/div>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:12px; color:#666; text-transform:uppercase; letter-spacing:1.5px; margin:0 0 10px;\">Suggested next step<\/p>\n<h4 style=\"font-family:Georgia,'Times New Roman',serif; font-size:30px; color:#ab2227; margin:0 0 6px; font-weight:700; line-height:1.2;\">Weekly 1:1<\/h4>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:16px; color:#666; margin:0 0 24px;\">One-to-one<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/dante-learning.com\/wp-content\/uploads\/2025\/06\/vacanze.webp\" alt=\"Weekly 1:1\" style=\"width:140px; height:auto; margin:0 auto 26px; display:block;\"\/><\/p>\n<ul style=\"font-family:Georgia,'Times New Roman',serif; font-size:19px; color:#333; line-height:1.8; list-style:disc; padding-left:22px; margin:0 auto 32px; max-width:460px; text-align:left; display:inline-block;\">\n<li style=\"margin:0 0 6px;\">Any level<\/li>\n<li style=\"margin:0 0 6px;\">55-minute one-to-one session on Zoom<\/li>\n<li style=\"margin:0 0 6px;\">Your personal native teacher<\/li>\n<li style=\"margin:0 0 6px;\">Interactive online materials<\/li>\n<li style=\"margin:0 0 6px;\">Homework after every lesson<\/li>\n<\/ul>\n<p><a href=\"https:\/\/dante-learning.com\/eng\/membership-checkout\/?level=4\" style=\"display:inline-block; padding:18px 40px; background:#ab2227; color:#fff !important; text-decoration:none; border-radius:8px; font-family:-apple-system,BlinkMacSystemFont,Arial,sans-serif; font-size:18px; font-weight:600; letter-spacing:0.3px;\">Book a Weekly 1:1 lesson &rarr;<\/a><\/p>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:19px; font-style:italic; color:#555; margin:42px 0 0;\">Avanti tutta!<\/p>\n<\/div>\n                            <\/div>\n                        <\/li>\n                                            <li style=\"display: none;\">\n                            <div>\n                                <div style=\"font-family:Georgia,'Times New Roman',serif; max-width:640px; margin:0 auto; padding:36px 24px; color:#1a1a1a; box-sizing:border-box; text-align:center;\">\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:30px; font-weight:700; color:#b8860b; margin:0 0 6px; line-height:1.2;\">Ciao ,<\/p>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:13px; color:#666; text-transform:uppercase; letter-spacing:1.5px; margin:16px 0 14px;\">Your result &middot; 66 to 85%<\/p>\n<div style=\"background:#f0f0f0; height:7px; border-radius:4px; overflow:hidden; margin:0 auto 36px; max-width:320px;\">\n<div style=\"background:linear-gradient(90deg, #faecc4, #b8860b); width:75%; height:7px;\"><\/div>\n<\/div>\n<h3 style=\"font-family:Georgia,'Times New Roman',serif; font-size:26px; color:#1a1a1a; margin:0 0 14px; font-weight:700; line-height:1.35;\">Great work. You&#8217;re ready for the group.<\/h3>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:18px; color:#333; line-height:1.65; margin:0 auto 38px; max-width:520px;\"><strong>Our suggestion.<\/strong> In the <strong>Milano small-group course (A2-B1)<\/strong> you&#8217;ll move from solid grammar to live conversation.<\/p>\n<div style=\"height:1px; background:#e8e8e8; margin:0 auto 30px; max-width:120px;\"><\/div>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:12px; color:#666; text-transform:uppercase; letter-spacing:1.5px; margin:0 0 10px;\">Suggested next step<\/p>\n<h4 style=\"font-family:Georgia,'Times New Roman',serif; font-size:30px; color:#b8860b; margin:0 0 6px; font-weight:700; line-height:1.2;\">Milano group<\/h4>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:16px; color:#666; margin:0 0 24px;\">A2-B1<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/dante-learning.com\/eng\/wp-content\/uploads\/2025\/06\/milano-no-sfondo.webp\" alt=\"Milano group\" style=\"width:140px; height:auto; margin:0 auto 26px; display:block;\"\/><\/p>\n<ul style=\"font-family:Georgia,'Times New Roman',serif; font-size:19px; color:#333; line-height:1.8; list-style:disc; padding-left:22px; margin:0 auto 32px; max-width:460px; text-align:left; display:inline-block;\">\n<li style=\"margin:0 0 6px;\">Small groups, max 4 students<\/li>\n<li style=\"margin:0 0 6px;\">Weekly live Zoom sessions<\/li>\n<li style=\"margin:0 0 6px;\">Grammar, vocabulary, listening, writing<\/li>\n<li style=\"margin:0 0 6px;\">Homework after every lesson<\/li>\n<\/ul>\n<p><a href=\"https:\/\/dante-learning.com\/eng\/membership-checkout\/?level=7\" style=\"display:inline-block; padding:18px 40px; background:#b8860b; color:#fff !important; text-decoration:none; border-radius:8px; font-family:-apple-system,BlinkMacSystemFont,Arial,sans-serif; font-size:18px; font-weight:600; letter-spacing:0.3px;\">Join the Milano group &rarr;<\/a><\/p>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:19px; font-style:italic; color:#555; margin:42px 0 0;\">Ci vediamo in classe!<\/p>\n<\/div>\n                            <\/div>\n                        <\/li>\n                                            <li style=\"display: none;\">\n                            <div>\n                                <div style=\"font-family:Georgia,'Times New Roman',serif; max-width:640px; margin:0 auto; padding:36px 24px; color:#1a1a1a; box-sizing:border-box; text-align:center;\">\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:30px; font-weight:700; color:#2d6a4f; margin:0 0 6px; line-height:1.2;\">Ciao ,<\/p>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:13px; color:#666; text-transform:uppercase; letter-spacing:1.5px; margin:16px 0 14px;\">Your result &middot; 86 to 100%<\/p>\n<div style=\"background:#f0f0f0; height:7px; border-radius:4px; overflow:hidden; margin:0 auto 36px; max-width:320px;\">\n<div style=\"background:linear-gradient(90deg, #cce5d5, #2d6a4f); width:93%; height:7px;\"><\/div>\n<\/div>\n<h3 style=\"font-family:Georgia,'Times New Roman',serif; font-size:26px; color:#1a1a1a; margin:0 0 14px; font-weight:700; line-height:1.35;\">Bravissimo! You nailed it.<\/h3>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:18px; color:#333; line-height:1.65; margin:0 auto 38px; max-width:520px;\"><strong>Our suggestion.<\/strong> Step into the <strong>Milano small-group course (A2-B1)<\/strong> to turn accurate Italian into fluent Italian.<\/p>\n<div style=\"height:1px; background:#e8e8e8; margin:0 auto 30px; max-width:120px;\"><\/div>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:12px; color:#666; text-transform:uppercase; letter-spacing:1.5px; margin:0 0 10px;\">Suggested next step<\/p>\n<h4 style=\"font-family:Georgia,'Times New Roman',serif; font-size:30px; color:#2d6a4f; margin:0 0 6px; font-weight:700; line-height:1.2;\">Milano group<\/h4>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:16px; color:#666; margin:0 0 24px;\">A2-B1<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/dante-learning.com\/eng\/wp-content\/uploads\/2025\/06\/milano-no-sfondo.webp\" alt=\"Milano group\" style=\"width:140px; height:auto; margin:0 auto 26px; display:block;\"\/><\/p>\n<ul style=\"font-family:Georgia,'Times New Roman',serif; font-size:19px; color:#333; line-height:1.8; list-style:disc; padding-left:22px; margin:0 auto 32px; max-width:460px; text-align:left; display:inline-block;\">\n<li style=\"margin:0 0 6px;\">Small groups, max 4 students<\/li>\n<li style=\"margin:0 0 6px;\">Weekly live Zoom sessions<\/li>\n<li style=\"margin:0 0 6px;\">Grammar, vocabulary, listening, writing<\/li>\n<li style=\"margin:0 0 6px;\">Homework after every lesson<\/li>\n<\/ul>\n<p><a href=\"https:\/\/dante-learning.com\/eng\/membership-checkout\/?level=7\" style=\"display:inline-block; padding:18px 40px; background:#2d6a4f; color:#fff !important; text-decoration:none; border-radius:8px; font-family:-apple-system,BlinkMacSystemFont,Arial,sans-serif; font-size:18px; font-weight:600; letter-spacing:0.3px;\">Join the Milano group &rarr;<\/a><\/p>\n<p style=\"font-family:Georgia,'Times New Roman',serif; font-size:19px; font-style:italic; color:#555; margin:42px 0 0;\">A presto su Zoom!<\/p>\n<\/div>\n                            <\/div>\n                        <\/li>\n                                    <\/ul>\n            <\/div>\n                        <div style=\"margin: 10px 0px;\">\n                                            <\/div>\n        <\/div>\n                <div class=\"wpProQuiz_reviewDiv\" style=\"display: none;\">\n            <div class=\"wpProQuiz_reviewQuestion\">\n                <ol>\n                                            <li>1<\/li>\n                                            <li>2<\/li>\n                                    <\/ol>\n                <div style=\"display: none;\"><\/div>\n            <\/div>\n            <div class=\"wpProQuiz_reviewLegend\">\n                <ol>\n                    <li>\n                        <span class=\"wpProQuiz_reviewColor\" style=\"background-color: #6CA54C;\"><\/span>\n                        <span class=\"wpProQuiz_reviewText\">Answered<\/span>\n                    <\/li>\n                    <li>\n                        <span class=\"wpProQuiz_reviewColor\" style=\"background-color: #FFB800;\"><\/span>\n                        <span class=\"wpProQuiz_reviewText\">Review<\/span>\n                    <\/li>\n                <\/ol>\n                <div style=\"clear: both;\"><\/div>\n            <\/div>\n            <div>\n                                    <input type=\"button\" name=\"review\" value=\"Review question\"\n                           class=\"wpProQuiz_button2\" style=\"float: left; display: block;\">\n                                        <div style=\"clear: both;\"><\/div>\n                            <\/div>\n        <\/div>\n                <div class=\"wpProQuiz_quizAnker\" style=\"display: none;\"><\/div>\n                <div style=\"display: none;\" class=\"wpProQuiz_quiz\">\n            <ol class=\"wpProQuiz_list\">\n                                    <li class=\"wpProQuiz_listItem\" style=\"display: none;\">\n                        <div\n                            class=\"wpProQuiz_question_page\" style=\"display:none;\" >\n                            Question <span>1<\/span> of <span>2<\/span>                        <\/div>\n                        <h5 style=\"display: none;\"\n                            class=\"wpProQuiz_header\">\n                            <span>1<\/span>. Question                        <\/h5>\n\n                        \n                                                <div class=\"wpProQuiz_question\" style=\"margin: 10px 0 0 0;\">\n                            <div class=\"wpProQuiz_question_text\">\n                                <h3 style=\"text-align:center;\">Pick the right Italian you&#8217;re welcome<\/h3>\n<p><strong>Setting.<\/strong> Siamo nelle Marche, tra Macerata e Recanati. Adalgisa gestisce la libreria indipendente &laquo;Il Verso&raquo; nel centro storico di Macerata; il dottor Fulvio e&rsquo; medico di famiglia a Recanati ed e&rsquo; un vecchio amico di Adalgisa; Crocifissa &mdash; per tutti &laquo;Cri&raquo; &mdash; e&rsquo; vicina di palazzo di Adalgisa da vent&rsquo;anni; Ubaldo, nipote del dottor Fulvio, studia filologia all&rsquo;Universita&rsquo; di Camerino. Nelle scene del quiz incontrerai clienti della libreria, pazienti, una scolaresca in gita e una turista a Casa Leopardi. Il punto e&rsquo; sempre lo stesso: scegliere la risposta a &laquo;grazie&raquo; o &laquo;scusa&raquo; che suona giusta per quel registro, quella persona e quel tipo di favore.<\/p>\n<p><em>Setting (EN). We are in Le Marche, between Macerata and Recanati. Adalgisa runs the independent bookshop &ldquo;Il Verso&rdquo; in central Macerata; Dr. Fulvio is a family doctor in Recanati and an old friend of Adalgisa; Crocifissa &mdash; everyone calls her &ldquo;Cri&rdquo; &mdash; has been Adalgisa&rsquo;s flat neighbour for twenty years; Ubaldo, Fulvio&rsquo;s nephew, studies philology at the University of Camerino. Across the quiz scenes you&rsquo;ll meet bookshop customers, patients, a school class on a visit, and a tourist at Casa Leopardi. The point is always the same: pick the answer to &ldquo;grazie&rdquo; or &ldquo;scusa&rdquo; that lands for that register, that person, and that kind of favour.<\/em><\/p>\n<p><strong>Keyboard note.<\/strong> If your keyboard doesn&rsquo;t have Italian accents, you can type an apostrophe instead &mdash; e.g. <code>e&rsquo;<\/code> for <code>&egrave;<\/code>, or <code>E&rsquo;<\/code> for <code>&Egrave;<\/code>.<\/p>\n<p><em>For each scene below, choose the reply that matches the register, the person and the weight of the favour. Two candidates are grammatically fine but wrong here &mdash; too familiar, too formal, wrong number, or a classic English-speaker calque.<\/em><\/p>\n<hr \/>\n                            <\/div>\n                                                        <ul class=\"wpProQuiz_questionList\" data-question_id=\"6888\"\n                                data-type=\"cloze_answer\">\n                                \n                                    <li class=\"wpProQuiz_questionListItem\" data-pos=\"0\">\n\n                                        <hr\/><ul><li>In libreria a Macerata un cliente sconosciuto ringrazia Adalgisa per il consiglio sul libro: \u00abGrazie!\u00bb. Lei risponde con la formula piu' neutra e sicura: \u00ab(Benvenuto, Prego, Buongiorno) <span class=\"wpProQuiz_cloze\"><input data-wordlen=\"5\" type=\"text\" value=\"\"> <span class=\"wpProQuiz_clozeCorrect\" style=\"display: none;\">(Prego)<\/span><\/span>\u00bb.<br><br><em>At her Macerata bookshop, an unknown customer thanks Adalgisa for the book recommendation: \"Grazie!\". She answers with the most neutral and safe formula.<\/em><\/li><li>Un amico di universita' di Camerino ringrazia Ubaldo per gli appunti di filologia: \u00abGrazie davvero!\u00bb. A un coetaneo a cui da' del tu, Ubaldo risponde caldo e informale: \u00ab(Si figuri, Figuratevi, Figurati) <span class=\"wpProQuiz_cloze\"><input data-wordlen=\"8\" type=\"text\" value=\"\"> <span class=\"wpProQuiz_clozeCorrect\" style=\"display: none;\">(Figurati)<\/span><\/span>!\u00bb.<br><br><em>A university friend in Camerino thanks Ubaldo for the philology notes: \"Grazie davvero!\". To a peer he addresses with tu, Ubaldo answers warm and informal.<\/em><\/li><li>Una signora anziana in libreria ringrazia Adalgisa con un sentito \u00abLa ringrazio per l'attenzione\u00bb. Adalgisa, che le da' del Lei, risponde calda ma formale: \u00abPrego, (figurati, si figuri, figuratevi) <span class=\"wpProQuiz_cloze\"><input data-wordlen=\"9\" type=\"text\" value=\"\"> <span class=\"wpProQuiz_clozeCorrect\" style=\"display: none;\">(si figuri)<\/span><\/span>\u00bb.<br><br><em>An elderly lady at the bookshop thanks Adalgisa with a heartfelt \"La ringrazio per l'attenzione\". Adalgisa, who addresses her with Lei, answers warm but formal.<\/em><\/li><li>Una coppia di pazienti ringrazia il dottor Fulvio a fine visita: \u00abVi ringraziamo per la pazienza, dottore\u00bb. Fulvio, rivolgendosi a entrambi insieme, risponde: \u00ab(Figurati, Si figuri, Figuratevi) <span class=\"wpProQuiz_cloze\"><input data-wordlen=\"10\" type=\"text\" value=\"\"> <span class=\"wpProQuiz_clozeCorrect\" style=\"display: none;\">(Figuratevi)<\/span><\/span>, e' il mio mestiere\u00bb.<br><br><em>A patient couple thanks Dr. Fulvio at the end of the visit: \"Vi ringraziamo per la pazienza, dottore\". Fulvio, addressing both together, answers.<\/em><\/li><li>Crocifissa, vicina di palazzo a Macerata, ha prestato due uova ad Adalgisa per una torta. Quando Adalgisa la ringrazia: \u00abGrazie davvero\u00bb, Crocifissa minimizza con un'espressione leggera: \u00ab(Di niente, Ci mancherebbe, Non c'e' di che) <span class=\"wpProQuiz_cloze\"><input data-wordlen=\"9\" type=\"text\" value=\"\"> <span class=\"wpProQuiz_clozeCorrect\" style=\"display: none;\">(Di niente)<\/span><\/span>, erano due uova\u00bb.<br><br><em>Crocifissa, a neighbour in Macerata, lent Adalgisa two eggs for a cake. When Adalgisa thanks her: \"Grazie davvero\", Crocifissa downplays with a light expression.<\/em><\/li><li>Ubaldo ha aiutato lo zio Fulvio tutto il pomeriggio a riparare il computer dello studio medico di Recanati. Quando Fulvio lo ringrazia con calore: \u00abUbaldo, grazie di cuore\u00bb, il nipote risponde generoso: \u00ab(Prego, Ci mancherebbe, Di nulla) <span class=\"wpProQuiz_cloze\"><input data-wordlen=\"14\" type=\"text\" value=\"\"> <span class=\"wpProQuiz_clozeCorrect\" style=\"display: none;\">(Ci mancherebbe)<\/span><\/span>, figurati\u00bb.<br><br><em>Ubaldo helped his uncle Fulvio all afternoon to repair the computer at the Recanati medical practice. When Fulvio thanks him warmly: \"Ubaldo, grazie di cuore\", the nephew answers generously.<\/em><\/li><li>Allo sportello informazioni della biblioteca comunale di Tolentino, un utente ringrazia la bibliotecaria per averlo avvisato in tempo della scadenza del prestito. Lei risponde, polita ma non stucchevole: \u00ab(Non c'\u00e8 di che, Benvenuto, Quando vuoi) <span class=\"wpProQuiz_cloze\"><input data-wordlen=\"15\" type=\"text\" value=\"\"> <span class=\"wpProQuiz_clozeCorrect\" style=\"display: none;\">(Non c'\u00e8 di che, Non c'e' di che)<\/span><\/span>\u00bb.<br><br><em>At the information desk of the Tolentino municipal library, a user thanks the librarian for letting him know in time about the loan deadline. She answers, polished but not saccharine.<\/em><\/li><li>Fulvio arriva con quaranta minuti di ritardo alla cena a casa di Adalgisa: \u00abScusa il ritardo, c'era traffico da Recanati\u00bb. Adalgisa, amica di vecchia data, sdrammatizza: \u00ab(Si figuri, Buongiorno, Figurati) <span class=\"wpProQuiz_cloze\"><input data-wordlen=\"8\" type=\"text\" value=\"\"> <span class=\"wpProQuiz_clozeCorrect\" style=\"display: none;\">(Figurati)<\/span><\/span>, siediti che ti verso il vino\u00bb.<br><br><em>Fulvio arrives forty minutes late to dinner at Adalgisa's: \"Scusa il ritardo, c'era traffico da Recanati\". Adalgisa, a long-time friend, downplays it.<\/em><\/li><li>Una cliente che Adalgisa conosce da anni ha trovato un romanzo perfetto per il regalo del padre, grazie al suo consiglio. Quando le dice \u00abGrazie infinite, e' proprio il libro che cercavo\u00bb, Adalgisa risponde sorridendo, calda ma elegante: \u00ab(\u00c8 stato un piacere, Ma figurati, Ci mancherebbe altro) <span class=\"wpProQuiz_cloze\"><input data-wordlen=\"19\" type=\"text\" value=\"\"> <span class=\"wpProQuiz_clozeCorrect\" style=\"display: none;\">(\u00c8 stato un piacere, E' stato un piacere)<\/span><\/span>\u00bb.<br><br><em>A customer Adalgisa has known for years has found the perfect novel as a gift for her father, thanks to her suggestion. When the customer says \"Grazie infinite, \u00e8 proprio il libro che cercavo\", Adalgisa answers smiling, warm but elegant.<\/em><\/li><li>Adalgisa ha innaffiato per due settimane le piante di Crocifissa durante le ferie. Al ritorno la vicina, sorpresa che non voglia nemmeno un caffe', insiste: \u00abMa almeno un grazie ufficiale...\u00bb. Adalgisa, vicine da vent'anni, taglia corto: \u00ab(Ma ti pare, Quando vuole, Si figuri) <span class=\"wpProQuiz_cloze\"><input data-wordlen=\"10\" type=\"text\" value=\"\"> <span class=\"wpProQuiz_clozeCorrect\" style=\"display: none;\">(Ma ti pare)<\/span><\/span>! Le tue piante sono come le mie\u00bb.<br><br><em>Adalgisa watered Crocifissa's plants for two weeks during the holidays. On return the neighbour, surprised she doesn't even want a coffee, insists: \"Ma almeno un grazie ufficiale...\". Adalgisa, neighbours for twenty years, cuts it short.<\/em><\/li><\/ul><hr\/>                                    <\/li>\n                                                                <\/ul>\n                        <\/div>\n                                                    <div class=\"wpProQuiz_response\" style=\"display: none;\">\n                                <div style=\"display: none;\" class=\"wpProQuiz_correct\">\n                                                                            <span class=\"wpProQuiz_respone_span\">\n\t\t\t\t\t\t\t\t\tCorrect\t\t\t\t\t\t\t\t<\/span><br>\n                                    <p><hr \/>\n<p>10 out of 10. You read the register before the words and kept the weight of each favour in mind. That is the whole skill of the Italian you&#8217;re welcome.<\/p><\/p>                                <\/div>\n                                <div style=\"display: none;\" class=\"wpProQuiz_incorrect\">\n                                                                            <span class=\"wpProQuiz_respone_span\">\n\t\t\t\t\t\t\t\t\tIncorrect\t\t\t\t\t\t\t\t<\/span><br>\n                                    <p><hr \/>\n<p>The ten right replies, each with the rule it tests:<\/p>\n<ol style='margin:8px 0 8px 40px;padding-left:8px;'>\n<li><em>Prego.<\/em>: the safe neutral default with a stranger at the bookshop. <em>Benvenuto<\/em> would be an arrival greeting, not a reply to <em>grazie<\/em>.<\/li>\n<li><em>Figurati!<\/em>: warm and informal with a peer you address as <em>tu<\/em>. <em>Si figuri<\/em> belongs to <em>Lei<\/em>; <em>figuratevi<\/em> to a group.<\/li>\n<li><em>Prego, si figuri.<\/em>: warm but formal with someone you address as <em>Lei<\/em>. Using <em>figurati<\/em> with a Lei-customer is the classic too-familiar slip from the pillar.<\/li>\n<li><em>Figuratevi, &egrave; il mio mestiere.<\/em>: <em>voi<\/em> form for a group (a couple). Saying <em>figurati<\/em> to two people is the wrong-person mistake.<\/li>\n<li><em>Di niente, erano due uova.<\/em>: light minimisation for a tiny favour. <em>Ci mancherebbe<\/em> would be theatrical for borrowing two eggs.<\/li>\n<li><em>Ci mancherebbe, figurati.<\/em>: generous reply when the favour was real (an hour repairing a computer). <em>Prego<\/em> or <em>di nulla<\/em> would sound flat for that weight of help.<\/li>\n<li><em>Non c&#8217;&egrave; di che.<\/em>: polished neutral-formal for a service context (library desk). Mind the accent: it is <em>c&#8217;&egrave;<\/em>, never <em>ce<\/em>. <em>Quando vuoi<\/em> would use <em>tu<\/em> with a stranger.<\/li>\n<li><em>Figurati, siediti che ti verso il vino.<\/em>: the same forms that answer <em>grazie<\/em> also answer <em>scusa<\/em>. Old friend + tu = <em>figurati<\/em>; <em>si figuri<\/em> would be Lei out of context.<\/li>\n<li><em>&Egrave; stato un piacere.<\/em>: warm and slightly formal, perfect for a long-standing customer you have helped genuinely. <em>Ma figurati<\/em> would sound dismissive of the customer&#8217;s gratitude.<\/li>\n<li><em>Ma ti pare!<\/em>: very informal, brushes off any sense of debt between close peers (twenty-year neighbours on <em>tu<\/em>). <em>Si figuri<\/em> would be Lei out of place; <em>quando vuole<\/em> would be Lei too.<\/li>\n<\/ol>\n<p><strong>Glossary.<\/strong> <em>libreria indipendente<\/em> = independent bookshop; <em>scolaresca<\/em> = school class group; <em>custode<\/em> = museum\/heritage guardian; <em>Casa Leopardi<\/em> = the Recanati birthplace of the poet Giacomo Leopardi; <em>primario<\/em> = head physician of a hospital ward; <em>scadenza del prestito<\/em> = loan deadline (library); <em>filologia<\/em> = philology.<\/p>\n<\/p>                                <\/div>\n                            <\/div>\n                        \n                                                    <div class=\"wpProQuiz_tipp\" style=\"display: none; position: relative;\">\n                                <div>\n                                    <h5 style=\"margin: 0 0 10px;\" class=\"wpProQuiz_header\">Hint<\/h5>\n                                    <p>Three reflexes for picking the right Italian you&#8217;re welcome:<\/p>\n<ol style='margin:8px 0 8px 40px;padding-left:8px;'>\n<li><strong>Read the register before the words.<\/strong> Who is thanking whom? A stranger or boss = <em>Lei<\/em>, so the warm reply is <em>si figuri<\/em>, never <em>figurati<\/em>. A close friend = <em>tu<\/em>, so <em>figurati<\/em>. A group of people = <em>voi<\/em>, so <em>figuratevi<\/em>. The form follows the person.<\/li>\n<li><strong>Match the weight of the favour.<\/strong> Two eggs from a neighbour = <em>di niente<\/em>. An hour of moving furniture = <em>ci mancherebbe<\/em> or <em>&egrave; stato un piacere<\/em>. A retail recommendation = <em>prego<\/em> or <em>&egrave; stato un piacere<\/em>. Using <em>ci mancherebbe<\/em> for two eggs sounds theatrical; using <em>di niente<\/em> after an hour of heavy lifting sounds dismissive.<\/li>\n<li><strong>The traps.<\/strong> <em>Benvenuto<\/em> means &#8220;welcome on arrival&#8221; only: never the reply to <em>grazie<\/em>. <em>Nessun problema<\/em> is an English calque, not natural Italian after thanks. And remember the accent: <em>non c&#8217;&egrave; di che<\/em>, not <em>non ce di che<\/em>.<\/li>\n<\/ol>\n                                <\/div>\n                            <\/div>\n                        \n                                                <input type=\"button\" name=\"back\" value=\"Back\"\n                               class=\"wpProQuiz_button wpProQuiz_QuestionButton\"\n                               style=\"float: left !important; margin-right: 10px !important; display: none;\">\n                                                    <input type=\"button\" name=\"tip\" value=\"Hint\"\n                                   class=\"wpProQuiz_button wpProQuiz_QuestionButton wpProQuiz_TipButton\"\n                                   style=\"float: left !important; display: inline-block; margin-right: 10px !important;\">\n                                                <input type=\"button\" name=\"check\" value=\"Check\"\n                               class=\"wpProQuiz_button wpProQuiz_QuestionButton\"\n                               style=\"float: right !important; margin-right: 10px !important; display: none;\">\n                        <input type=\"button\" name=\"next\" value=\"Next\"\n                               class=\"wpProQuiz_button wpProQuiz_QuestionButton\" style=\"float: right; display: none;\">\n\n                        <div style=\"clear: both;\"><\/div>\n\n                        \n                    <\/li>\n\n                                    <li class=\"wpProQuiz_listItem\" style=\"display: none;\">\n                        <div\n                            class=\"wpProQuiz_question_page\" style=\"display:none;\" >\n                            Question <span>2<\/span> of <span>2<\/span>                        <\/div>\n                        <h5 style=\"display: none;\"\n                            class=\"wpProQuiz_header\">\n                            <span>2<\/span>. Question                        <\/h5>\n\n                        \n                                                <div class=\"wpProQuiz_question\" style=\"margin: 10px 0 0 0;\">\n                            <div class=\"wpProQuiz_question_text\">\n                                <h3 style=\"text-align:center;\">Four trios. In each, pick the reply that matches the register and person.<\/h3>\n<p><em>Each trio gives a small thank-you context, then three possible replies. Only one keeps the right lane (Lei stays Lei, voi for groups, weight of favour matched). The wrong two drift into the classic pillar mistakes: figurati to a boss, figurati to a group, nessun problema as a calque, missing accent in non c&rsquo;&egrave; di che.<\/em><\/p>\n<hr \/>\n                            <\/div>\n                                                        <ul class=\"wpProQuiz_questionList\" data-question_id=\"6889\"\n                                data-type=\"multiple\">\n                                \n                                    <li class=\"wpProQuiz_questionListItem\" data-pos=\"0\">\n\n                                                                                                                                <span style=\"display:none;\"><\/span>\n                                            <label>\n                                                <input class=\"wpProQuiz_questionInput\"\n                                                       type=\"checkbox\"\n                                                       name=\"question_173_6889\"\n                                                       value=\"1\"> Contesto: Il primario del piccolo ospedale di Macerata ringrazia il dottor Fulvio in corsia: \u00abLa ringrazio per essere rimasto stasera\u00bb. &gt;&gt;&gt; Fulvio, che al primario da' rigorosamente del Lei, risponde con un sorriso composto: \u00abSi figuri, e' il mio lavoro\u00bb.                                            <\/label>\n\n                                                                            <\/li>\n                                    \n                                    <li class=\"wpProQuiz_questionListItem\" data-pos=\"1\">\n\n                                                                                                                                <span style=\"display:none;\"><\/span>\n                                            <label>\n                                                <input class=\"wpProQuiz_questionInput\"\n                                                       type=\"checkbox\"\n                                                       name=\"question_173_6889\"\n                                                       value=\"2\"> Fulvio, dimenticando il registro, risponde al primario con un familiare: \u00abFigurati, capo, era poco\u00bb.                                            <\/label>\n\n                                                                            <\/li>\n                                    \n                                    <li class=\"wpProQuiz_questionListItem\" data-pos=\"2\">\n\n                                                                                                                                <span style=\"display:none;\"><\/span>\n                                            <label>\n                                                <input class=\"wpProQuiz_questionInput\"\n                                                       type=\"checkbox\"\n                                                       name=\"question_173_6889\"\n                                                       value=\"3\"> Fulvio, confuso, risponde al primario: \u00abBenvenuto, era proprio nulla\u00bb.\n<hr \/>                                            <\/label>\n\n                                                                            <\/li>\n                                    \n                                    <li class=\"wpProQuiz_questionListItem\" data-pos=\"3\">\n\n                                                                                                                                <span style=\"display:none;\"><\/span>\n                                            <label>\n                                                <input class=\"wpProQuiz_questionInput\"\n                                                       type=\"checkbox\"\n                                                       name=\"question_173_6889\"\n                                                       value=\"4\"> Contesto: Una scolaresca delle medie in visita alla libreria di Adalgisa esce ringraziandola in coro: \u00abGrazie tante, signora!\u00bb. &gt;&gt;&gt; Adalgisa risponde alla classe con un singolare fuori contesto: \u00abFigurati, ragazzi, tornate quando volete\u00bb.                                            <\/label>\n\n                                                                            <\/li>\n                                    \n                                    <li class=\"wpProQuiz_questionListItem\" data-pos=\"4\">\n\n                                                                                                                                <span style=\"display:none;\"><\/span>\n                                            <label>\n                                                <input class=\"wpProQuiz_questionInput\"\n                                                       type=\"checkbox\"\n                                                       name=\"question_173_6889\"\n                                                       value=\"5\"> Adalgisa, rivolgendosi alla classe intera, risponde: \u00abFiguratevi, ragazzi, tornate quando volete\u00bb.                                            <\/label>\n\n                                                                            <\/li>\n                                    \n                                    <li class=\"wpProQuiz_questionListItem\" data-pos=\"5\">\n\n                                                                                                                                <span style=\"display:none;\"><\/span>\n                                            <label>\n                                                <input class=\"wpProQuiz_questionInput\"\n                                                       type=\"checkbox\"\n                                                       name=\"question_173_6889\"\n                                                       value=\"6\"> Adalgisa risponde alla classe come se fosse il preside: \u00abSi figuri, ragazzi, tornate quando volete\u00bb.\n<hr \/>                                            <\/label>\n\n                                                                            <\/li>\n                                    \n                                    <li class=\"wpProQuiz_questionListItem\" data-pos=\"6\">\n\n                                                                                                                                <span style=\"display:none;\"><\/span>\n                                            <label>\n                                                <input class=\"wpProQuiz_questionInput\"\n                                                       type=\"checkbox\"\n                                                       name=\"question_173_6889\"\n                                                       value=\"7\"> Contesto: Ubaldo ha aiutato lo zio Fulvio a portare tre armadi al piano di sopra dello studio medico di Recanati per un'ora intera. Fulvio lo ringrazia: \u00abGrazie davvero, mi hai salvato\u00bb. &gt;&gt;&gt; Ubaldo risponde caldo e generoso, perche' il favore era importante: \u00abCi mancherebbe, zio, era il minimo\u00bb.                                            <\/label>\n\n                                                                            <\/li>\n                                    \n                                    <li class=\"wpProQuiz_questionListItem\" data-pos=\"7\">\n\n                                                                                                                                <span style=\"display:none;\"><\/span>\n                                            <label>\n                                                <input class=\"wpProQuiz_questionInput\"\n                                                       type=\"checkbox\"\n                                                       name=\"question_173_6889\"\n                                                       value=\"8\"> Ubaldo, traducendo direttamente dall'inglese, risponde: \u00abNessun problema, zio, era il minimo\u00bb.                                            <\/label>\n\n                                                                            <\/li>\n                                    \n                                    <li class=\"wpProQuiz_questionListItem\" data-pos=\"8\">\n\n                                                                                                                                <span style=\"display:none;\"><\/span>\n                                            <label>\n                                                <input class=\"wpProQuiz_questionInput\"\n                                                       type=\"checkbox\"\n                                                       name=\"question_173_6889\"\n                                                       value=\"9\"> Ubaldo, sottovalutando l'aiuto di un'ora intera, liquida con un'espressione leggera: \u00abDi niente, zio, era il minimo\u00bb.\n<hr \/>                                            <\/label>\n\n                                                                            <\/li>\n                                    \n                                    <li class=\"wpProQuiz_questionListItem\" data-pos=\"9\">\n\n                                                                                                                                <span style=\"display:none;\"><\/span>\n                                            <label>\n                                                <input class=\"wpProQuiz_questionInput\"\n                                                       type=\"checkbox\"\n                                                       name=\"question_173_6889\"\n                                                       value=\"10\"> Contesto: Una turista a Casa Leopardi di Recanati ferma la custode per chiedere conferma sull'orario di chiusura: \u00abMi scusi per il disturbo, signora\u00bb. &gt;&gt;&gt; La custode risponde scrivendo male: \u00abNon ce di che, e' il mio compito informarla\u00bb.                                            <\/label>\n\n                                                                            <\/li>\n                                    \n                                    <li class=\"wpProQuiz_questionListItem\" data-pos=\"10\">\n\n                                                                                                                                <span style=\"display:none;\"><\/span>\n                                            <label>\n                                                <input class=\"wpProQuiz_questionInput\"\n                                                       type=\"checkbox\"\n                                                       name=\"question_173_6889\"\n                                                       value=\"11\"> La custode, dimenticando il Lei, risponde alla turista sconosciuta: \u00abFigurati, e' il mio compito informarti\u00bb.                                            <\/label>\n\n                                                                            <\/li>\n                                    \n                                    <li class=\"wpProQuiz_questionListItem\" data-pos=\"11\">\n\n                                                                                                                                <span style=\"display:none;\"><\/span>\n                                            <label>\n                                                <input class=\"wpProQuiz_questionInput\"\n                                                       type=\"checkbox\"\n                                                       name=\"question_173_6889\"\n                                                       value=\"12\"> La custode risponde educata, con l'accento al posto giusto: \u00abNon c'e' di che, e' il mio compito informarla\u00bb.                                            <\/label>\n\n                                                                            <\/li>\n                                                                <\/ul>\n                        <\/div>\n                                                    <div class=\"wpProQuiz_response\" style=\"display: none;\">\n                                <div style=\"display: none;\" class=\"wpProQuiz_correct\">\n                                                                            <span class=\"wpProQuiz_respone_span\">\n\t\t\t\t\t\t\t\t\tCorrect\t\t\t\t\t\t\t\t<\/span><br>\n                                    <p><hr \/>\n<p>Four out of four. You kept Lei in the Lei lane, voi for groups, and refused the English calque. That is the whole pragmatics of the Italian you&#8217;re welcome.<\/p><\/p>                                <\/div>\n                                <div style=\"display: none;\" class=\"wpProQuiz_incorrect\">\n                                                                            <span class=\"wpProQuiz_respone_span\">\n\t\t\t\t\t\t\t\t\tIncorrect\t\t\t\t\t\t\t\t<\/span><br>\n                                    <p><hr \/>\n<p>The four right register-correct replies, with the pillar mistake each wrong trio sentence tests:<\/p>\n<ol style='margin:8px 0 8px 40px;padding-left:8px;'>\n<li><em>Si figuri, &egrave; il mio lavoro.<\/em>: the head physician addresses Fulvio with Lei, so the reply stays in the Lei lane (<em>si figuri<\/em>). <em>Figurati<\/em> to a boss = pillar mistake M2 (too familiar). <em>Benvenuto<\/em> = pillar mistake M1 (arrival greeting, not a reply to thanks).<\/li>\n<li><em>Figuratevi, ragazzi, tornate quando volete.<\/em>: a whole school class is <em>voi<\/em>, so <em>figuratevi<\/em>. <em>Figurati<\/em> singular to a group = pillar mistake M5 (wrong person). <em>Si figuri<\/em> = Lei singular, wrong number on top of wrong register.<\/li>\n<li><em>Ci mancherebbe, zio, era il minimo.<\/em>: an hour of heavy lifting deserves the generous register. <em>Nessun problema<\/em> = pillar mistake M3 (English calque, not natural Italian after thanks). <em>Di niente<\/em> = light register, wrong for a real hour-long favour.<\/li>\n<li><em>Non c&#8217;&egrave; di che, &egrave; il mio compito informarla.<\/em>: polished service reply, keeping the Lei. <em>Non ce di che<\/em> = pillar mistake M4 (missing the accent on <em>&egrave;<\/em>). <em>Figurati<\/em> to a stranger you address as Lei = pillar mistake M2 (too familiar).<\/li>\n<\/ol>\n<p><strong>Glossary.<\/strong> <em>primario<\/em> = head physician of a hospital ward; <em>in corsia<\/em> = on the ward; <em>scolaresca<\/em> = school class group; <em>preside<\/em> = school headteacher; <em>scadenza del prestito<\/em> = library loan deadline; <em>custode<\/em> = museum\/heritage guardian; <em>Casa Leopardi<\/em> = the Recanati birthplace of the poet Giacomo Leopardi.<\/p>\n<\/p>                                <\/div>\n                            <\/div>\n                        \n                                                    <div class=\"wpProQuiz_tipp\" style=\"display: none; position: relative;\">\n                                <div>\n                                    <h5 style=\"margin: 0 0 10px;\" class=\"wpProQuiz_header\">Hint<\/h5>\n                                    <p>Three reflexes to spot the right register-correct reply in each trio:<\/p>\n<ol style='margin:8px 0 8px 40px;padding-left:8px;'>\n<li><strong>Lei stays Lei.<\/strong> If the original thank-you uses <em>La ringrazio<\/em>, the reply must stay in the Lei lane: <em>prego<\/em>, <em>si figuri<\/em>, <em>non c&#8217;&egrave; di che<\/em>. Drifting into <em>figurati<\/em> is the pillar&#8217;s single most common register mistake.<\/li>\n<li><strong>Voi for the group.<\/strong> When the thank-you comes from more than one person (<em>Vi ringraziamo<\/em>, a school class, a couple), <em>figuratevi<\/em> is the only right form. <em>Figurati<\/em> singular sounds like you&#8217;re talking past two of them.<\/li>\n<li><strong>No <em>nessun problema<\/em> after grazie.<\/strong> It is a calque from English &#8220;no problem&#8221; that does not work in Italian. The natural minimiser is <em>di niente<\/em> for light favours, <em>ci mancherebbe<\/em> for real ones.<\/li>\n<\/ol>\n                                <\/div>\n                            <\/div>\n                        \n                                                <input type=\"button\" name=\"back\" value=\"Back\"\n                               class=\"wpProQuiz_button wpProQuiz_QuestionButton\"\n                               style=\"float: left !important; margin-right: 10px !important; display: none;\">\n                                                    <input type=\"button\" name=\"tip\" value=\"Hint\"\n                                   class=\"wpProQuiz_button wpProQuiz_QuestionButton wpProQuiz_TipButton\"\n                                   style=\"float: left !important; display: inline-block; margin-right: 10px !important;\">\n                                                <input type=\"button\" name=\"check\" value=\"Check\"\n                               class=\"wpProQuiz_button wpProQuiz_QuestionButton\"\n                               style=\"float: right !important; margin-right: 10px !important; display: none;\">\n                        <input type=\"button\" name=\"next\" value=\"Next\"\n                               class=\"wpProQuiz_button wpProQuiz_QuestionButton\" style=\"float: right; display: none;\">\n\n                        <div style=\"clear: both;\"><\/div>\n\n                        \n                    <\/li>\n\n                            <\/ol>\n                    <\/div>\n                <\/div>\n                <script type=\"text\/javascript\">\n            window.wpProQuizInitList = window.wpProQuizInitList || [];\n\n            window.wpProQuizInitList.push({\n                id: '#wpProQuiz_173',\n                init: {\n                    quizId: 173,\n                    mode: 2,\n                    globalPoints: 14,\n                    timelimit: 0,\n                    resultsGrade: [0,41,66,86],\n                    bo: 7560,\n                    qpp: 0,\n                    catPoints: {\"349\":10,\"350\":4},\n                    formPos: 0,\n                    lbn: \"Finish quiz\",\n                    json: {\"6888\":{\"type\":\"cloze_answer\",\"id\":6888,\"catId\":349,\"points\":[1,1,1,1,1,1,1,1,1,1],\"correct\":[[\"prego\"],[\"figurati\"],[\"si figuri\"],[\"figuratevi\"],[\"di niente\"],[\"ci mancherebbe\"],[\"non c'\\u00e8 di che\",\"non c'e' di che\"],[\"figurati\"],[\"\\u00e8 stato un piacere\",\"e' stato un piacere\"],[\"ma ti pare\"]]},\"6889\":{\"type\":\"multiple\",\"id\":6889,\"catId\":350,\"points\":[1,0,0,0,1,0,1,0,0,0,0,1],\"correct\":[1,0,0,0,1,0,1,0,0,0,0,1]}}                }\n            });\n        <\/script>\n        \n\n<\/div><\/div>\n\n\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"font-size:36px;color:#ab2227;margin-top:50px;margin-bottom:10px;letter-spacing:0.3em;font-family:Georgia,serif\">\u00a7<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faq\">Frequently asked questions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Seven questions about the Italian you&#8217;re welcome come up in every B1 class. The answers below draw on classroom usage and on the Treccani entry <a href=\"https:\/\/www.treccani.it\/vocabolario\/prego2\/\" target=\"_blank\" rel=\"noopener\">linguaggio della cortesia<\/a>.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\" id=\"related\">Related guides<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Three guides next to the Italian you&#8217;re welcome in the conversational-register cluster, plus the institutional reference.<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/dante-learning.com\/eng\/uffa-italian-interjections-a-fun-guide-to-italian-emotions\/\">Italian Interjections<\/a>: uffa, mah, boh and the sounds that carry emotion.<\/li>\n<li><a href=\"https:\/\/dante-learning.com\/eng\/italian-filler-words\/\">Italian Filler Words<\/a>: cio\u00e8, insomma, allora and how natural speech breathes.<\/li>\n<li><a href=\"https:\/\/dante-learning.com\/eng\/mica-and-manco\/\">Italian Mica and Manco<\/a>: the colloquial negators that colour spoken Italian.<\/li>\n<li><a href=\"https:\/\/www.treccani.it\/vocabolario\/prego2\/\" target=\"_blank\" rel=\"noopener\">Treccani: linguaggio della cortesia<\/a>: institutional reference.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udd0d In short. The Italian you&#8217;re welcome is not one word but a small family: prego (the neutral default), di niente \/ di nulla (it was nothing), figurati \/ si figuri \/ figuratevi (don&#8217;t mention it, graded for tu\/lei\/voi), non c&#8217;\u00e8 di che (no need to thank me), ci mancherebbe (of course, it was a &#8230; <a title=\"Italian You&#8217;re Welcome: Prego, Figurati, Di Niente\" class=\"read-more\" href=\"https:\/\/dante-learning.com\/eng\/figurati-ci-mancherebbe-quite-welcome-italian-webcast\/\" aria-label=\"Read more about Italian You&#8217;re Welcome: Prego, Figurati, Di Niente\">Read more \u226b<\/a><\/p>\n","protected":false},"author":10020,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"pmpro_default_level":"","footnotes":""},"categories":[1865],"tags":[1234,869,1235],"class_list":["post-18470","post","type-post","status-publish","format-standard","hentry","category-b1","tag-ci-mancherebbe","tag-figurati","tag-non-ce-di-che","no-featured-image-padding","pmpro-has-access"],"_links":{"self":[{"href":"https:\/\/dante-learning.com\/eng\/wp-json\/wp\/v2\/posts\/18470","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dante-learning.com\/eng\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dante-learning.com\/eng\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dante-learning.com\/eng\/wp-json\/wp\/v2\/users\/10020"}],"replies":[{"embeddable":true,"href":"https:\/\/dante-learning.com\/eng\/wp-json\/wp\/v2\/comments?post=18470"}],"version-history":[{"count":3,"href":"https:\/\/dante-learning.com\/eng\/wp-json\/wp\/v2\/posts\/18470\/revisions"}],"predecessor-version":[{"id":61023,"href":"https:\/\/dante-learning.com\/eng\/wp-json\/wp\/v2\/posts\/18470\/revisions\/61023"}],"wp:attachment":[{"href":"https:\/\/dante-learning.com\/eng\/wp-json\/wp\/v2\/media?parent=18470"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dante-learning.com\/eng\/wp-json\/wp\/v2\/categories?post=18470"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dante-learning.com\/eng\/wp-json\/wp\/v2\/tags?post=18470"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}