Privacy Policy

This Privacy Policy explains how Dante Learning (“Dante Learning”, “we”, “us”, or “our”) collects, uses, maintains, and discloses information collected from users (“Users”) of the following websites:

Dante Learning English: https://dante-learning.com/eng/

This Privacy Policy applies to the Website and all products and services offered by Dante Learning. Dante Learning is based in Tokyo, Japan. Our website complies with European privacy regulations.

Effective date: 18 May 2026  ·  Last updated: 18 May 2026

1. Our commitment to privacy

Your privacy is very important to us. We are committed to handling your personal data responsibly and transparently, in compliance with applicable privacy laws, including the EU General Data Protection Regulation (GDPR) where relevant.

2. Information we collect

We collect personal information when you interact with our website and register for lessons, or subscribe to our newsletter. The types of personal data we may collect include:

  • Name
  • Email address
  • Any other details you voluntarily provide through contact or registration forms

We collect this information directly from you when you fill in a form on the Website (lesson registration, contact, or newsletter sign-up). We do not buy or obtain your personal data from third parties.

3. Information we do not collect

We do not collect or process any sensitive personal data such as credit or debit card information, date of birth, ethnicity, religion, political or sexual orientation. Payments are processed securely by third-party payment gateways.

4. Legal basis for processing (GDPR Article 6)

We process personal data on the following legal bases:

  • Contractual necessity: To provide the lessons and services you have requested.
  • Consent: When you subscribe to our newsletter or agree to receive promotional communications.
  • Legitimate interest: To improve our services, maintain website security, and respond to inquiries.

When you subscribe to our newsletter you give explicit, opt-in consent by ticking the consent box and confirming your subscription (double opt-in). You can withdraw this consent at any time, with no effect on the lawfulness of processing before withdrawal, by clicking the unsubscribe link in every newsletter email or by contacting info@dante-learning.com.

5. Cookies and analytics

We use strictly necessary cookies to make the Website work. We also use optional analytics cookies (for example Google Analytics) to understand how the site is used. Optional and analytics cookies are set only after you give your prior consent through our cookie banner. You can accept, refuse, or change your choice at any time via the cookie settings link on the Website; refusing optional cookies does not affect access to our content. Analytics data is collected in pseudonymized form. For full details and the list of cookies, see our Cookie Policy.

6. How we use personal information

We may use collected personal data to:

  • Deliver the services you request (e.g., language lessons, course updates).
  • Respond to your inquiries or support requests.
  • Send newsletters or promotional materials (only if you have opted in).
  • Comply with legal obligations or resolve disputes.

7. Sharing your personal information

We do not sell or rent Users’ personal information. We share limited data only with trusted service providers acting as our data processors, strictly to operate our service:

  • Email and newsletter delivery (our newsletter system)
  • Payment processing (third-party payment gateways)
  • Website hosting and security
  • Website analytics

Each provider processes your data only on our instructions, under a Data Processing Agreement, and is required to keep it secure and use it solely to provide its service to us. We may also disclose data where required by law.

8. Data retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Data related to inactive accounts or unsubscribed users may be deleted or anonymized after 24 months.

9. Data security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

10. International data transfers

We are based in Japan, so personal data of EU/EEA Users is transferred to Japan. Japan benefits from a European Commission adequacy decision (23 January 2019), which recognizes that Japan provides a level of data protection essentially equivalent to that of the EU. Where our service providers process data outside the EU/EEA and Japan (for example in the United States), such transfers are protected by appropriate safeguards under the GDPR, namely the European Commission’s Standard Contractual Clauses and/or the EU-US Data Privacy Framework. A copy of the relevant safeguards can be requested at info@dante-learning.com.

11. Your rights under GDPR

Users located in the European Economic Area (EEA) have the following rights:

  • Right to access your personal data
  • Right to rectification (correction of inaccurate data)
  • Right to erasure (“right to be forgotten”)
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a data protection supervisory authority

You also have the right to lodge a complaint with the data protection supervisory authority of your country of residence, place of work, or the place of the alleged infringement, if you believe our processing of your personal data infringes the GDPR.

To exercise these rights, please contact us at info@dante-learning.com.

12. Children’s privacy

Our services are not directed to children. We do not knowingly collect personal data from children below the age of digital consent in their country (16 in the EU, or a lower age between 13 and 16 where a Member State has set one). If you are below that age, please do not use our forms without the consent of a parent or guardian. If we become aware that we have collected such data without the required consent, we will delete it promptly.

13. Automated decision-making and profiling

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects on you.

14. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated revision date.

15. Representative under Article 27

As Dante Learning is established outside the EU/EEA but offers services to individuals there, we have designated a representative under Article 27 of the GDPR. EU/EEA Users (and UK Users under the UK GDPR) may contact our representative on any matter relating to the processing of their personal data:

Representative: Riccardo Cristiani
Email: info@dante-learning.com

16. Contact us

If you have any questions about this Privacy Policy, please contact us at:

Dante Learning
Tokyo, Japan
Email: info@dante-learning.com

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